Random Articles

• What’s the Opposite of an Edge Case?  Stowe Boyd and Eric Rice have been taking about the problems of 37Signal’s Basecamp. I find Stowe’s the most interesting (verses Eric’s ‘nobody uses it anymore’). Stowe says Basecamp is great for small businesses, but it breaks down when small businesses collaborate - there’s no out-of-the-box way to connect accounts on a per-project basis. “if I
• Care and Feeding of Your Harshest Critics Marqui is paying people to test drive and blog about their content management system. From Marc Canter on the origins of the idea: When I first came up with the idea – the question was poised “what if they blog something negative?” My answer was “that’s a good thing! Can you imagine how powerful it will be for
• Taking Ownership Clients, customers, collegues don’t care why there’s a problem. They just want it fixed and to move on. To do that, each person approached with a client issue needs to take ownership of problem and feel they have the authority to deliver a satisfactory solution quickly. Take this Ritz Carlton experience for example: At exactly 7:00 p.m.
• Find Failure Fast “If you want to increase your success rate, double your failure rate.” - Thomas J. Watson Sr, founder of IBM “…fail faster so [you] can succeed sooner.” - David Kelley of IDEO I’ve got any number of projects in the works at any given time (current count is north of 20). Last year, there was a different
• RSS Feeds Replacing CDs - It’s Starting A while back I pondered RSS feeds replacing Compact Discs as the primary way to receive music from your favorite artists. As I mentioned in that post: “With a podcast, musicians can release whatever they’d like, whenever they’d like; demo tracks, rough tracks, experiments, final edits, interviews, conversations about the song writing process, anything their fans would