Random Articles

• Accommodations “People who care about what they eat go somewhere on purpose. People who don’t care, go close or cheap.” - Seth Godin Related: This is an important tipping point in Second Life’s history, as there are approximately THREE efforts to build alternatives, using open source and less expensive technology. - Eric Rice
• Taking Ownership Clients, customers, collegues don’t care why there’s a problem. They just want it fixed and to move on. To do that, each person approached with a client issue needs to take ownership of problem and feel they have the authority to deliver a satisfactory solution quickly. Take this Ritz Carlton experience for example: At exactly 7:00 p.m.
• The Principle of a Capitalist Society “Distribute from each according to his choice, to each according to the perceived value by others of his contribution.” - Paul Heyne This from his last lecture entitled “The Moral Critics of Capitalism”. Thanks to the Idea Shop for today’s thought of the day.
• Save Your Customers A 39 Cent Annoyance Ironically, since the USPS raised the postage for a first-class letter to 39 cents, I’ve found myself with more outgoing mail. Both Netflix and my bank provide postage paid envelopes for my correspondence with them. So, it surprises and annoys me when I have to hunt down a stamp for things far more important than my
• Lunch is the Most Important Meal - Redux. As a follow-up to my earlier post on lunches, I submit this announcement from Duluth, MN’s mayor Herb Bergson. Bergson plans to visit one classroom each Friday and take a tourist to lunch that day. He also wants to meet with different small-business owners each Friday to see how the city can help them grow. A