Wal-Mart.com Tests Ship-To-Store

19 Aug 2004 in Business, Retail, Technology by Garrick

Big box retailers are continuing their search for the Holy Grail of Retail - increasing merchandise selection without increasing real estate costs.

For years, Click’n'Pull for years. Unlike Click’n'Pull which is only available for in-store items, “Ship to Store” is only available for Wal-Mart’s web exclusive items.

This development is interesting in 3 major ways:

  1. It recalls the heyday of Sears & JCPenney catalogs, where orders could be placed and picked-up in-store.
  2. Both Sears & JCPenney currently offer an “order online / pick-up in-store” service. Sears.com has offered it for the past 4 years and seen 22% of online customers make additional sales while picking up their orders.
  3. This is for items not normally stocked by Wal-Mart. Knowing that Walmart.com merchandise is of higher quality and the store merchandise. Is this a way to gradually increase the quality of in-store merchandise, therefore a play against Target?

Dallas Morning News articles: Wal-Mart tests store pickup for online buys


Comment | Trackback URL Short Link:

Add a Comment


XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Related Entries




Creative Commons License
About Sitemap XHTML Sitemap XML
Wordpress theme is a heavily hacked version of "Modicus Remix" by Art Culture. Original by Upstart Blogger