Where Do You Want People Talking About You?
28 Jan 2007 in General by GarrickOne of the complaints I continually hear about companies supporting forums, comments, reviews under their own domain is that their customers will say something “bad”.
The reality is, customers find places to have these conversations - with our without formal support.
Case in point: KottkeKomments.com.
Jason Kottke doesn’t have comments on his blog, so a reader created a site for kottke.org readers.
Thanks to Jackie Huba @ Church of the Customer.
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