An architect once designed a cluster of buildings. When asked by the landscape crew where to pave the sidewalks, he told them to plant grass between all the buildings, wait a year, then, after the occupants had worn the most useful paths, the architect told the landscape crew to pave the pathways that the occupants …
Category Archives: General
Back From the Holiday
The Work Better Weblog is back up and better than ever after a quick Holiday rebuild. Thanks to all the loyal readers for standing by during the past few days.
Our Business is Culture
A couple years back, Wal-Mart decided to sell toys…cheap. Toys R Us knew they couldn’t compete on price, so they decided to compete on experience – thereby increasing their margin. Experience is a more sustainable advantage than price, selection, or service. It’s much closer tied to your brand reputation than any of the other attributes. …