Netflix: Bottleneck Driven Innovation

On the news of Netflix acquiring Warner Bros, I’m reminded of how good Netflix has been at innovating their business model.

Over the past 27 years, their business model has changed multiple times and each evolution appears to be in direct response to the bottleneck of growth, from maintaining inventory of DVD to acquiring global streaming rights.

YearBusiness ModelBottleneck to Growth
1998Sell DVDs over the internetNeed to continually replenish DVD inventory,
1999-2006Rent DVDs over the internetUSPS delivery & return times
2007Stream movies over the internetAcquiring US streaming rights to a massive library of movies
2009Start producing movies
(Netflix Originals)
Number of subscribers watching Netflix Originals
2010-2012Global expansion; Canada, South America, EuropeMaintaining rights globally
2025Acquire Warner Bros Discovery