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Garrick van Buren

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Darrel Austin on ‘Customer as Silo’

“A modest proposal to online retailers: let me give you my money first, THEN ask me to create an account” – Darrel Austin

Author Garrick van BurenPosted on June 29, 2006Categories Customer Relationship

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  • /about
  • /now
  • blog
  • •
  • Ongoing Lists
    • An Ongoing List of Things I Haven’t Done
    • The Ongoing List of Things I’ve Witnessed the Downfall of
    • An Ongoing List of Rules to Maintain Sanity
    • An Ongoing List of Things I Believe that May Be Highly Controversial
    • An Ongoing List of Persistently Frustrating Problems
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