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Advertising is Dead, Part 2

Posted byGarrick van Buren December 17, 2004

First Amazon, now Dorothy Lane Market ends advertising and focuses on offering customers value.

“We realized that we couldn’t give club members the deals that we wanted to give them if we continued spending $5,000 to $10,000 a week on print advertising”

More in this Fast Company article: Dorothy Lane Loves Its Customers

Posted byGarrick van BurenDecember 17, 2004Posted inBest Practices, Customer Relationship

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