About time. And product. And being more deliberate.
Jen and I like vacationing in Europe – our heritage pretty much dictates it. We don’t really care when we go. We’ve got a general idea of what we want tickets to cost and are happy to build a vacation around that price. As Dave points out the “I don’t care when, just how much” …
Continue reading “FlySpy – Finally, A Useful Airfare Service?”
The wife and I spent this past weekend in the middle of Wisconsin. We’re both particular about our coffee and we both enjoy joking about measuring distance in Starbucks. At home, we prefer local roasters like Dunn Bros or White Rock. But you don’t know the relief we sighed when Wausau got their first Starbucks. …
A couple years back, I helped Orbitz.com redesign their shopping process. During that time, if you wanted to book travel the major players were Expedia and Travelocity, with Orbitz aiming to be the more usable, better-looking alternative. Today, those three players are equally mature and equally less than compelling. They don’t capture all airlines and …
Continue reading “Kayak and PinPoint Changing the Face of Online Travel”
Doc Searles comments that expensive hotels aren’t offering valuable amenities to their guests. Reminds me of my previous thoughts on how Hotels could improve the guest experience: If a Sign is Needed, Something is Wrong. Cost of Stolen Towels Comes Out of Marketing Budget
“Go back in history. One of the first decisions an airline had to make was, Should we carry passengers or cargo? Whenever an airline came to that fork in the sky, they took both forks…” – Doc Searles Doc makes an excellent point. Very few companies can successfully be all things to all customers. The …
American, Delta, United, and US Airway have either flirted with for filed for bankruptcy in the past 18 months. To provide some guidance in these tough times, Forbes suggests 10 Ways to Fix the Airline Mess. Of the 10 suggestions, 8 are Repeating the Same Action, Expecting a New Result, – have the US government …
Starting this week and running through Sept. 20, guests can check out the cameras, take pictures and print them using an HP Photosmart 245 photo printer installed at the hotels Following up on the original Hotel Room as Showroom article, Yahoo Reports that Fairmont Hotels and HP are partnering to offer guests digital camera rental …
The last place for wireless to penetrate may actually be where the money is – according to this Forbes article: Boeing plans to charge $30 for flights longer than six hours, $19.95 for flights of four to six hours, $14.95 for shorter flights and $9.95 for a 30-minute trial. Continuous access from Munich to LA …
Hotels are now leveraging their experience comforting weary travelers and giving their guests the opportunity to take the hotel experience home. Marginal Revolution points to a Forbes article documenting the Regency in Manhattan’s addition of price tags to their bath mats, pillows, and bath robes. In a related development, Selelect Comfort recently announced a partnership …