I just got word the new Sun Support Center launched. This was one of the first information architecture projects I worked on after returning from leave earlier this year. A couple of things I like about how it turned out:
- It brings /support inline with the templates used for /products, /services, and /solutions.
- There’s a clear indicator differentiating free and for-fee areas of the site.
- Community-support; forums, open-source, etc is prominent – though it didn’t make the crop 😉
Thanks and congrats to everyone on the team. It’s always great to see a project launch.