If You’re a Guru, You Need a Podcast

There are a handful of vocations ideally positioned for connecting with customers on a regular basis via audio (podcasting): Politicians Motivational Speakers Professional Consultants Musicians Poet, Author, or other Professional Writers If your vocation is in that list, find a speech or presentation and hit record. Then send it to your most passionate customers. It’s …

How Netflix Could Use Recommendations To Increase Subscriptions

One of the challenges of highly customer-driven systems like the iPod, Tivo, and Netflix is the keeping it fresh. I wrote about my experience with this problem last fall (New, Unexpected Music on Your iPod). I’m sensing the same “2,000 songs and nothing’s on” wall with Netflix. Sure, there are 50 discs in our queue …

Business Casual Saves Energy

In an effort to dramatically reduce the heat pollution caused by Tokyo’s air conditioners, Japanese businessmen will be dressing business casual this summer. No jackets and ties after June 1. Read the full story at the New York Times: Is a Salaryman Without a Suit Like Sushi Without the Rice?

First Crack 43. Web 2.0 in Minneapolis

My coverage of Jim Cuene’s Web 2.0 presentation at the May 2005 Minnesota Interactive Marketing Association salon. One on one comments with attendees and Jim’s full presentation. Lots of insight into the current local interactive marketing scene vibe. Once again, I slide the Heisenberg’s Uncertainty Principle into conversation. Listen to Web 2.0 in Minneapolis [1 …

The Buzzword Blacklist

Here’s a small (and growing) list of meaningless, negative words that I’d like to strike from my world. User Consumer Content Sticky Leverage Synergy Facilitate Doc Searles has a nice follow-up on these terms and language in Relating to Customers …customers don’t like being “consumers” or “targets.” Being “reduced” doesn’t stir their hearts, either. Least …

A Business Model for Abundance

Heretofore, most business were founded on the idea of scarcity. Being the One and Only as Seth Godin describes. If you’re the only vendor offering something, it used to be easy to make money. Just convince people you’re the only one that can solve their problem. Then surround yourself with huge barriers to entry while …