Like describing the idea of wikis in general, he concludes:
“This is either a totally great idea or a totally insane idea. Maybe a bit of both…”
I’ve worked with wikis for project documentation and team communication. Their power is in their organic growth and how they put the responsibility of accuracy on the reader. When I talk with others about wikis, one question always arises:
What if somebody writes something that’s not good?
At the heart of a wiki lies 2 equal responsibilities;
- The Author is responsible for writing accurate, useful, and interesting things.
- The Reader is responsible for changing things to make them better.
For the most part, these 2 responsiblities quickly make a very comprehensive knowledge base. If for whatever reason they fail, there’s always rolling back to a previous version of the page.