What My High School Art Teacher Taught Me About Business

Unlike every other class in high school, I remember art class being completely self-directed. Yes, in English I could choose which book I wrote a 3-page report on and in History I could choose whether or not I paid attention at all, but it was art where I felt I could wholly and completely pursue my interests. The medium, subject matter, and technique were all up to me. With one caveat – I had to write a proposal and Mrs. Topdahl needed to approve it.

The proposal had to include a brief description of the project, a timeline, and 3 goals and their corresponding measures of success. These were the metrics determining my grade. The goals were frequently things I continually struggled with: improved use of color, improved craftsmanship, more accurate depictions of human figures. As a teenager, I’m sure I wrote in some softballs from time to time. Mrs. Topdahl knew if I wasn’t challenging myself, reject the proposal, and send me back to re-write it. I remember spending entire class periods working on proposals. Once the proposal was approved, I’d get to work acquiring materials and scheduling milestones. We’d have check-ins throughout the defined timeline to discuss project status, which aspects of the project were working and which I needed help with. But mostly, from acquiring project materials through to final presentation, I’d work autonomously towards the defined goals.

While the proposals defined what a successful end state looked like, they never defined exactly how to arrive there. There was still plenty of room to explore the heart of the project and discover something both delightfully significant and significantly delightful. This is still art after all. Not every project was a resounding success. Some were complete messes.

Either way, by the next class period, I was drafting another proposal.

That was nearly a quarter century ago.

Before I drafted the proposal for a design internship.

Before I earned a BFA.

Before I went out on my own.

Before I read anything by Alan Weiss.

Looking back on the hundreds of professional projects I’ve worked on, the successful ones have 3 things in common:

  1. The client and I partnered in outlining the project’s goals, agreed on the proposal, then I worked autonomously.
  2. Determining how to achieve the goals was up to my experience and expertise – not included in the proposal.
  3. They had nothing to do with my use of color or depictions of the human figure.

Thanks to my high school art teacher, Mrs. Topdahl, for teaching 16-year old me how to be an independent professional.

How I Learned to Get Up Before My Kids

Despite a bad habit of staying up until 2am most nights, I hadn’t used an alarm clock for at least 6 years. Likely a decade. When I was up that late actively working on a project (versus binge listening to music or watching Netflix), I’d joke my ‘second day’ was from 8pm – 2am. Yes, I’d be worthless until lunch, but at the time my clients were 2 timezones away. I continued to be a night owl when I became a father. Once the kids were asleep and the day was behind me, usually 10pm, I’d be inspired to start one project or another.

When my oldest was still a baby in the crib, sometime between 6:30 and 7am he would fill his diaper so loudly it’d wake his mother and me. I’d get up to change him. As he grew older, he’d just yell for me: “Papa, Papa, Papa, Papa, Papa, Papa…” until I picked him up. Once he could walk, he’d get himself out of bed, toddle down the hall into my bedroom, work his way to my side of the bed, shouting “Breafkast Time!” at my sleeping head. In case I didn’t immediately respond, his little sister was hanging in the shadows. Every morning. 7am.

I’ve always equated the sleep deprivation of having a newborn in the house like that of finals week in college. It’s intense but you know you’ll be able to sleep in a week. Or twelve. Sleep deprivation and older kids is different. You can’t cross off the days until they’ll sleep through the night. They are. You aren’t. There’s no relief in sight and it’s the worst version of you they see in the morning.

On one especially challenging morning I had an epiphany, “I’m a better dad when I’m up before the kids than if they wake me up.”

A deceptively simple goal.

To achieve this, my sleep deprived mind reasoned, I needed to get up 30 minutes earlier. To do that, I needed to sleep more deeply and more restfully. With a more restful sleep, I could wake up refreshed and ready to help the kids. I researched natural sleep aids and picked up a 3 month supply of melatonin. At about 11p each evening I’d take one tablet and about 30 minutes later I’d feel drowsy and head off to bed. Easy. This regimen worked great for a couple of months. I’d fall asleep when my head hit the pillow and wake up alert. As I reached the bottom of the pill bottle, I developed a tolerance. Ninety minutes after going to sleep, my eyes would shoot open and I’d be wide awake. Higher dosages just made it worse. Some nights, lying wide awake at the ceiling, I couldn’t remember if I had taken it at all.

In September 2011, I heard about the Zeo Sleep Coach from Jamie’s links blog. The Zeo is an alarm clock that monitors your sleep cycles and goes off at the most appropriate point ahead of your alarm. Along the way, it quantifies your night’s sleep in a single “ZQ” score.

You’ll need to wear the supplied headband for it to work. The instruction card in the box warns your spouse will mock the fact you need a headband to sleep.

As I accumulated more sleep data, I could easily hit a 76, 78, or 80 ZQ. The card says, this was slightly lower than others in my age group. Nothing else. No odd periods of wakefulness through the night, no irregular sleep cycles, nothing out of the ordinary. Just a slightly lower ZQ score and the expected mocking. I tried to game the ZQ score. On weekends I’d score the occasional 90. With a maximum of 10 points per hour it was tough to crack 100. But I did. Nine times. All time high of 117. Looking deeper into the data, I could see my sleep cycles were consistently 90 minutes long. Shifting my awake time 30 minutes earlier didn’t fall within that window. I reset Zeo’s alam clock accordingly. When it worked – it worked brilliantly. I’d get up with the alarm, start my day, and be dressed and fed before the kids demand I help them with the same.

The Zeo had a 2 significant downsides. The first – it considered your alarm time as the latest possible waking-point rather than the most appropriate waking-point in your sleep cycle. The second – and one I believe will be a significant controversy of the 21st Century – Zeo stored sleep data on an SD card encrypted. The recommended way of decrypting the data was to create an account at myzeo.com and upload the encrypted data file to their servers. Having my personal biological data captured and encrypted by a device in my household that only I was using with the default method for me to access that personal data was through a for-profit company’s servers – that’s completely unethical. Accessing my personal data on a device I purchased shouldn’t require a soldering iron. Especially when it’s a csv text file. Especially when the company in question quietly goes out of business and their domain reverts to a GoDaddy landing page.

Thankfully by this time, I had 18 months with the Zeo and had cracked the secret to getting a good night’s sleep. Once I accepted it and worked through a sleep debt, I could consistently wake up unaided before 6:30a.

Three years ago, if you would have told me this secret to getting a good night’s sleep without the aid of technology (electronic or pharmaceutical), I would have replied with a hearty scoff and a, “No, that can’t be it.”

It turns out the boost of inspiration I get every night at 10pm is my mind’s counterintuitive way of expressing drowsiness. Something like that boost of inspiration you might get as your mind wanders in the shower. Rather than simply take note of the inspiration, I’d immediately act on it. The blue light of the computer monitor would compounding my alertness. Before I knew it, it’d be 2am

Now, I don’t start anything new after 9:30 and aim for lights out by 10:30pm. This guarantees 5 90 minute sleep cycles before morning. The night owl in me still scoffs. I let him. The last score he got was a 58 (still displayed on the dust-collecting Zeo). He’ll never appreciate how enjoyable and productive mornings are.

Elsewhere:

Those hours before sunrise became a kind of sacred space to me, and I’ve used them over the years to do whatever work has been most important in my life. – Steve Leveen

Beer Flights for Your Holidays

Lately I’ve preferred drinking small 4oz pours of 3-5 different beers rather than a larger pour of a single beer. Being able to compare and contrast multiple beers makes it easier to suss out the distinctive character of each individual beer. I’ve also found when I drink less when I drink mindfully.

The big box stores have released their holiday hours, Amazon is counting down to Black Friday, Vita.mn has released their Minnesota six-pack, and I’m studying up for a BJCP tasting exam. Roll that all together and I’ve had holiday beer flights on the brain. Each of the 6 flights below is designed for diversity and distinctiveness. I trust it will introduce you and yours to something new and interesting (and maybe even look at something familiar in a new way). All the beers were purchased in either MN or WI, though some are easier to find than others.

History Flight

Four pale, crisp, refreshing beers highlighting a brewing technique or ingredient that was once far more popular than it is today. Compare and contrast the tartness from the yeast, spicy from the hops & herbs, and the diversity in carbonation levels.

Beer (Origin) BeerAdvocate Score
Antwerpse Brouw Seef (Belgium) 81
Olvalde Rise of the Burghers and the Fall of the Feudal Lords (MN) NA
Schell Star of the North (MN) 95
Orval (Belgium) 94

Hop Flight

The full spectrum of hop forward American pale ales. Notice the differences in malt sweetness and how the hop bitterness and citrusy hop aroma keeps ahead of it.

Beer (Origin) BeerAdvocate Score
Bear Republic Hop Rod Rye (CA) 95
Ballast Point Big Eye (CA) 91
Indeed Day Tripper (MN) 90
21st Amendment Bitter American (CA) 87

Dark Flight

In these four big, dark beers look for roasted coffee, dark chocolate, prunes, and assertive alcohol presence. Compare the differences in smoke and roasted grains. Discuss with your companions whether or not you enjoy the 2 with peated malt (I do).

Beer (Origin) BeerAdvocate Score
Samuel Adams Wee Heavy (MA) 83
Boulevard Dark Truth (MO) 89
Fulton Worthy Adversary (MN) 93
Brouwerij De Molen Hemel & Aarde (Belgium) 89

Farmhouse Flight

From traditional to clearly American, these 4 beers interpret a rustic, complex, and refreshingly dry style. Compare and contrast the hop aromas and spicy yeast characters. Look for the ‘wild’ yeast character common in this style.

Beer (Origin) BeerAdvocate Score
Brooklyn Sorachi Ace (NY) 92
Boulevard Tank 7 Farmhouse Ale (MO) 93
Hopothesis Drafty Window (IL) NA
Brasserie Dupont Saison Dupont (Belgium) 93

Sour Flight

These four beers will stand up against any red wine at your holiday table. Like wine, they’re complex in aroma and flavor. Compare and contrast the levels of carbonation and prominence of dark fruit. Look for oak, tobacco, vanilla, and red-wine-esque tannins.

Beer (Origin) BeerAdvocate Score
Bockor Cuvee Des Jacobin Rouge (Belgium) 96
Verhaeghe Duchesse De Bourgogne (Belgium) 92
Rodenbach Grand Cru (Belgium) 95
Odell The Meddler (CO) 89

Cellar Flight

These are big beers, happily set down in a cool, dark, cellar and brought out for a celebration. Compare and contrast prominence of alcohol warmth and hop aroma. Discuss which beer is most reminds you of fruitcake. Look for caramel, oak, and comfortable place to sit down.

Beer (Origin) BeerAdvocate Score
North Coast Old Stock Ale (CA) 92
Sierra Nevada Bigfoot Barleywine (CA) 93
Avery Samael’s Ale (CO) 87
Schloss Eggenberg Samichlaus Classic (Austria) 89

Banality

One dreary autumn day in 1996 I, and the dozen others in my exchange student cohort, began the first day at our host school. The entire art school was abuzz working on projects for the all-school show. The theme: Banalität. Banality.

Commonplace. Predictable. Obvious.

In the screen printing studio, a team was working on the poster announcing the show. Other than the theme of the show and dates the only other element was a yellow banana. I still remember the professor demonstrating how to get the perfect white-to-blue gradient with just ink and skillfully manipulated squeegee. On every wall throughout the building, a work was celebrating some under-appreciated aspect of everyday life. Eventually Jon, Scott, and I got into the action with photography exhibit in the cafe. Of the cafe.

garrick-photo-bracket

garrick-photo-lightbulb

Banalität gave me a means of processing my culture shock. A way I could call attention to things I couldn’t yet take for granted and permission to look at them differently.

Duchamp_Fountaine

My oldest is a year older today. The past 8 years have shown me becoming a parent is much like moving to a foreign country. Communication is difficult for a long time, you need to re-learn how to get through the day, you need to be prepared for unexpected situations, you need support from someone experienced. Nothing can be taken for granted. Yes, everything improves with each successive day. No, you’re not the person you were when you started. Your eyes have adjusted. Take a moment, look around, be thankful for the slices of banality around you.

10th Time’s the Charm

Planet Kubb Scoresheet 10 + stats

For almost 2 years, Jamie and I have been working on a 1-page form to easily and quickly document a kubb game while it’s in progress. The latest version (iteration 10) incorporates a stats section to quickly calculate team performance (without an electronic device). This latest iteration also solves the awkwardness knowing which team opens a game and displays all the elements of the Planet Kubb Game Notation.

My graphic design side is especially proud of how all the elements fit into place in a usable way. The credit I believe has to do with: understanding how the Scoresheet will be used (dozens of tournament games were scored), aggressively removing insignificant/unused elements, and stopping when we ran out of actionable information. You know – applying Design Principles.

More about the new Planet Kubb Scoresheet here.

Here’s four of the previous iterations for comparison:
Iteration #9
Planet Kubb Scoresheet 9
Iteration #7
Planet Kubb Scoresheet 7
Iteration #4
Planet Kubb Scoresheet 4
Iteration #2
Planet Kubb Scoresheet 2

Where’s Your Buyer Platform?

A few weeks ago, I met with a local small business owner. We first met back when we were both solo and have met for coffee every 6 months or so since. He now maintains an office downtown full of employees. Towards the end of our time together, he asked which social media services I was actively using.

“None. My buyers aren’t there.”

He concurred that none of his business came through those channels either and that he’s considering deleting all his accounts. What’s been holding him back?

The sense that his future employees are active on these social media services and that not being present will make future hiring more difficult. I reminded him of the business he’s growing, the family he enjoys, and that his employees should do his recruiting since they’re who this hypothetical new employee will be working with anyway.

So, yes, delete the accounts. Your future isn’t there anyway.

Over the past 5 years, I’ve built, released, and retired a number of my own products (Cullect, Kernest, typerighter, and some even smaller ones). The revenue from these projects keeps both my server bills and my knowledge of the latest tech current. They don’t pay the kids’ yogurt bill, the tax bill, the mortgage bill, or my retirement. These expenses are covered by my consulting and coaching engagements. These are engagements with:

  • corporate executives challenged with transforming a multi-channel organization into a digital-centric organization,
  • leaders of digital-centric organizations charged with increasing growth and revenue,
  • founders fighting to pull their startup out of the din of banality.

Most important of all – they all have families they love, kids they don’t spend enough time with, and hobbies they haven’t pursued in much too long. In short, their calendars are booked solid with challenge and fulfillment. These are not people outraged by the latest Twitter, Linkedin, or Facebook drama (product-related or otherwise). These are people fighting to make their vision a reality. Every. Single. Day. Fighting to transform their organization’s products and culture. They’re not tweeting it.

So, how do you get in front of your buyers? That’s your job to find out. It’s not a new job. Nor is it one that can be solved by the hottest new technology. It’s solved by building relationships – not followers – atop a platform that’s unique to your remarkable business.

Elsewhere:

“These aren’t ‘business media platforms.’ Those, you create on your own, not with followers or friends, but with prospects and clients.” – Alan Weiss

AAPL: “There’s No Money in Software”

Apple releasing iOS7, Mavericks, iLife, and iWork means Apple (still) doesn’t see the value in software. This shift means Apple’s execs are betting in more consumers upgrading higher-margin Apple-made hardware more frequently. Historically, Apple hardware has a 2x lifespan (3-5 yrs) compared against other hardware (Dell, HP come to mind immediately). Have Apple’s recent hardware releases been such significant leaps forward that my current devices so inadequate as to be replaced immediately?

No. Not at all.

In fact, Apple seems to have gone to great lengths to insure my 2+ year old laptop and iPhone 4s run their latest version of their corresponding OS. Unless these upgrades cause my daily machines to slow to a crawl (which I’m not going to tempt for I see no significant benefit to upgrading) I foresee no reason to open my wallet to Apple. There are arguments that this $0 upgrade fee is a front against an Android- or Windows-esque platform fragmentation. Perhaps, but unlike Android & Windows, platform fragment in the Apple ecosystem can only come from 2 places: Apple or Apple’s user base. Perhaps Apple is finally large enough to have a non-trivial % of stubborn, lazy, non-upgrading customers (like me and many corporations I work with). Maybe. But, are the advertised benefits of upgrading today so significant that upgrading is a must?

No. Not at all.

In fact, upgrading seems to be disabling WiFi in some iPhones and the iWorks suite now has a fraction of it’s previous capabilities.

So, if it’s a fight against platform fragmentation – it’s a war internal at Apple. And based on the announcements, the winning side is the one where software is managed through iTunes.

Removing prices (and functionality) on house software is admitting they’ve built a culture where customers expected software to be free. Will Apple will continue to take strategy cues from the most successful third party iOS software and grow in-app purchases within iWork into a significant source of revenue.

Either way, if you’re a developer in the Apple ecosystem (iOS or Mac) this is one more reason to find a non-Apple revenue stream.

No Client Work Before Lunch

Patrick and I have been meeting for a Monday morning coffee for years now. It’s an excellent way to start the week. As good as it is, it still fell by the wayside when my new daughter was born. Once we reconvened, he asked me what I found valuable about our conversations.

Without thinking I replied, “How it reduces my available time.”

This is to say, the longer Patrick and I are discussing long term goals, world-changing projects, and how we’re striving to be better the less time I have available to get sucked into drama du jour/Twitter/Facebook/Hacker News. Priceless.

Six weeks ago, I came up with an experiment to see where this idea breaks.

  • Monday – Thursday: No client work before lunch.
  • Friday: No client work after lunch.
  • No client work on weekends.

I now have recurring appointments in my calendar for: strategic thinking, reading, writing, attending my favorite class at the local gym. Sure, even in these short 6 weeks the time for these things have been constrained due to, well, life; compiling documents for the accountant, meeting with prospective clients, attending the end-of-unit preschool party, taking the baby to the doctor, even some client work snuck in this week.

    The biggest benefit?

  1. With rules for when I do client work, I’m much more protective and focused on generating value for my clients during those hours.
  2. I always break for lunch

Even with my current 62.5% success rate [1], I’ve found myself focused and motivated at reaching project milestones within the scheduled time. Yes, I’ve had some late lunches on recent Fridays. I’m OK with that. This model is something like a really long reverse Pomodoro (focus on play for 3 hours then on work for 4 hours) though I prefer to think of it as the Oxygen Mask Principle (take care of yourself first, then you’ll be better able to take care of others).

1. My inbox zero success rate for this same time period is 75%. I believe they are directed related.

Why Are You

I’m writing this from the wonderful, artful park a couple miles north of my house. It’s close enough that I could – and really should – spend a little bit of everyday here. Yet, this is the first time in more than a year I headed up here alone to work.

In college I knew at some point I’d work for myself. Yet, at no point did I write down “Be my own boss” or “Work for myself” as a goal to work towards. It seems as inevitable as aging and “trim earhair” is not a Goal To Write Down. Yet, before I turned 30, I was president of a corporate entity, invoicing clients, depositing checks into a corporate account, and paying myself a regular salary, all from the spare room. Unfortunately, I didn’t really believe it. It all seemed just so flimsy and abstract. Of course, any day now someone will offer me a position at an actual, concrete entity. Any. Day. Now. Well, the mortgage is still due, so I’ll keep on keeping on.

When my third child was born and I looked into the clear skies of his newborn eyes and I was met with a:

“Are you serious? About working for yourself, I mean. Are you actually serious about making that – work?”

Um.

He was right to ask. One kid didn’t significantly impact my lack of work life balance. And while it was significantly more challenging – two kids didn’t provide cause to rethink things either. Three however. And to be perfectly honest – I wasn’t serious. I hadn’t been serious. I was walking backward. He didn’t blink though. He wanted an answer. I needed to decide, either be serious or get a damn job.

Fine, fine. Ok, I’m serious.

Off I went meeting with more clients, closing more business, booking more projects, promptly overwhelming my calendar and myself. So, despite the many strong recommendations against the idea, I hired employees. I needed to ensure they were doing that magic combination of; work they were good at, work the client asked for, and work I wanted to sell. All this added far more than 3 straws to my camel’s back. At its apex (or nadir), I was hunched over a laptop struggling with some tiny client project on a beautiful summer day while the rest of the family was laughing and swimming in the river. Yes, I had my best year ever. Yes, I regret not being in that river.

Since then, I’ve let all the employees go and continually revisited the question Augustus asked me when we first met. It took me a few years, but I think I finally understand his question. It wasn’t really about working for myself – it was about knowing why I was. Beyond “nobody’s hired me yet” I had never answered why I wanted to work for myself. Answering ‘why’ took less than 3 minutes:

  • to spend time with him, his siblings, and my wife throughout the banality of the day
  • to be in control of my work environment
  • to have low overhead so I can be selective and excited about the clients I engage
  • to provide my clients a value-rich, intimate, and unique engagement
  • to focus on long term leverage, not short term fixes
  • to continually provide opportunities for my own personal and professional development

Many times in the past decade I’ve failed to be serious in these 6 areas. I’ve failed to take advantage of these 6 benefits of working solo. I’ve too often been a horrible boss — to myself. No more. After spending the past 5 weeks focused on my family, getting my office just about where I want it — I’m enthusiastic about my current projects.

And I have a goal for the next decade — written down. A bunch of them in fact. One of them is work from the park more. StrengthFinder 2.0 says I do better with written down goals.