Systems Don’t Inherently Change Behavior

“One of the things I find most vexing is the implicit idea that acquiring a system is all you need to take care of a problem….that you’re going to be more organized because you have a PDA.” – Merlin Mann

MP3 of Merlin Man’s Inbox Zero Talk @ Google

And from the Q & A session:

“Everytime you start worrying about taxonomy, do 3 tasks.”

For my money, that’s a fantastic information architecture tip.


“I’ve spent a lot of my life engaged in devising careful taxonomies that I end up never using.” – Sam Buchanan