The first two posts I read in the news reader this morning were on cooperation. Both with the same “conflict is generally unnecessary” point. I thought you’d enjoy.
“…cooperation is the norm, it’s conflict that needs to be explained.”
– Alex Tabarrok at Marginal Revolution
“…everyone in the organization that wants customers on a regular basis needs to take a breath and realize that we’re always on the same side. The challenge (and the benefit) is in acting that way.”
– Seth Godin