A Business Model for Abundance

Heretofore, most business were founded on the idea of scarcity. Being the One and Only as Seth Godin describes. If you’re the only vendor offering something, it used to be easy to make money. Just convince people you’re the only one that can solve their problem. Then surround yourself with huge barriers to entry while …

Setting up a Web Development Environment in Tiger

This message means the upgrade is complete. Last week I started the upgrade Mac OS X 10.4 “Tiger” around the house. To my pleasant surprise, it went extremely smoothly. The most tedious and frustrating part was waiting for my newly enclosed external hard drive to copy tens of gigs of files back and forth for …

Even the Almost Perfect Customer Experience Takes 15 Years

I bought a car last week. We’ve been looking for another one for some time and not been real happy with what’s available (anything under 20 mpg just seems irresponsible). My father-in-law has a fantastic, nearly 15 year old relationship with a dealership. He’s purchased every car I’ve ever seen him drive there. When Jen …

Consumer Software is the New Enterprise Software

Recently, a colleague asked for a recommendation on an enterprise asset management system. Frankly, I’ve only had bad experiences with enterprise level software. My major complaints have been; Too hard to use Too expensive Doesn’t map to existing business culture and processes I ask what this system will be used for; sharing digital photos remotely. …