Category: Business

ATTN Entrepreneurs: Customers Won’t Wait

Everyone has a rich and busy life, and each day we all have a lot on our minds, including persistent frustrations. Over time, we either resolve the frustration through some sufficiently satisfactory solutions or we simply accept it as a “that’s just how it is.” Suddenly, a solution is no longer required. Entrepreneurs are racing […]

Making Time

(or On the Founder-Idea Obsession) There have been a handful of times, less than 20 across my entire life, where I’ve been obsessed with an idea. Yes, unhealthily obsessed. So obsessed I have temporarily neglected other obligations including my own health. Obsessed where I steal every possible moment to slip into the obsession. I’ve regularly […]

Correction Canary

About fifteen years ago now, I was reorganizing how search results are displayed in a popular travel site (one you’ve probably used). The goal of the project was to to increase readability and scannability. To do this, I needed to move a few bits of information around. In my rush to prepare the prototype for […]

Measuring Growth in Your ‘Return on Lifestyle’ Business

In almost all cases, growing a business means one of the following: – ever-increasing revenues – ever-increasing share price – ever-increasing customer count – ever-increasing headcount These are the metrics reported in the business section. These are the numbers that get everyone – the leadership team, the shareholders, early investors, the office space owners, the […]