Month: January 2006

Save Your Customers A 39 Cent Annoyance

Ironically, since the USPS raised the postage for a first-class letter to 39 cents, I’ve found myself with more outgoing mail. Both Netflix and my bank provide postage paid envelopes for my correspondence with them. So, it surprises and annoys me when I have to hunt down a stamp for things far more important than […]

First Crack 72. Cleaning House and Moving Forward

My switch to the Krups Moka Brew Some thoughts on venues as the new recording label – if they don’t the audience will. Introducing the First Crack Podcast Forum We’re selling our house and I can’t get Jonathan Coulton’s Shop Vac out of my head I play a song from The Revamps‘ new album First […]

Public Information Shouldn’t Require a Subpeona

I’ve been thinking about this quite a bit lately. I consider all my web searches, this post – and generally anything that’s not email or an instant messsage – public. Now, I’m cool with 1 million random results from the index being handed over to the government under one single condition – anyone, anyone at […]

We’re Selling Our House in St. Anthony Village, MN

We’re starting the listing at $189,900 and if you’re interested drop Sam a line. This place just isn’t big enough for the 3 of us. So, we’re moving on. If you’ve followed this blog, you’ll know the backyard is great for watching movies off the laptop and recording podcasts. Bamboo flooring on the first floor, […]

Anyone Know How to Read the Treo PhoneCallDB.pdb?

Before I got the Treo, I had a SonyEricsson that worked real nicely with BluePhoneElite and my PowerBook. Sure, Caller ID and answering the phone from the laptop was nice, but what I really miss is the integration w/ iCal. Since the Treo keeps a record of the phone calls and their duration and backs […]

And Now a Word From Our Party Chairperson

It’s no secret I consider interruption advertising a waste. Unfortunately, for so long, that’s the only way we’ve received commercial messages. Now, what if I mentioned where evol, peterme and ChrisFromETrade had dinner? Thankfully, I don’t remember – some fantastic crepe place in the Mission district of SF. 😉 Phew, hopefully that little commercial message […]

Distribution is Marketing

When we podcast the 2005 MIMA Summit – someone suggested we restrict access to the recordings. They’d be correct if the value of the conference was in the sessions. It’s not. The value is in the hallway conversations, the handshakes, business card exchanges, and direct personal interactions. The sessions themselves are strictly the focal point, […]

We Need to Build More Parks Not More Prisons

Smarter people than I can debate the title of this post literally, I’m using it as a metaphor for web development and customer relationships overall. Vendors don’t have full control over their customers. Never did. Best they can do is encourage, support, and remove obstacles impeding their customers’ success. Especially if the vendor wants to […]